This is not something I wish to repeat, if for no other reason than it poses great risk of fatally cracking the screen upon a second removal. This was no trivial task and required removing the screen and disassembling and reassembling the internal hardware of the computer. In my case, I upgraded my 2015 iMac’s dead Apple factory SSD with an OWC Aura X2 Pro. Ouch! If you have replaced the internal SSD in an older iMac, this is an almost impossible task. “The only way to address the above error is to re-install an Apple factory SSD and perform an install of the latest OS available for your Mac.” You wanna play with the pros, then act like one. Requiring customers jump through hoops to update the OS is amateur night nonsense and shows no consideration. I’m confident the volume of Aura SSDs sold by OWC is significant enough to consider this a major issue and deserving of a multi-channel, substantive support roll-out. No firmware update procedure sourced or listed. No notification/heads-up sent to recent purchasers of MacPro (Late 2013) with Aura Pro X2 installed. No proactive solution provided or readily available No tech support available Saturdays or Sundays. Read OWC blog posting on the subject with no solution listed other than “contact tech support” Search help/blogs, learn the issue has existed for months. Hold-off on updating more than 6 months to allow the kinks to work out.Īttempt to install Monterey OS fails. Purchase an unopened MacPro (Late 2013) include “upgraded” Aura Pro SSD </=/+ 1 year ago.Īpple releases Monterey OS a couple of months later. Please contact our Technical Support Team if you encounter issues installing or upgrading to macOS 12.x with an OWC Aura N2 or OWC Aura Pro X2 SSD. This firmware issue occurs regardless of install method: If the host system firmware has been updated to the fall-2019 release or later, macOS 12.x will install and the System firmware will update with an OWC SSD installed. The only way to address the above error is to re-install an Apple factory SSD and perform an install of the latest OS available for your Mac. Compatible internal storage is required in order to update Some of you might have received this error message:Įrror Message: A required firmware update could not be installed. The host firmware version can be confirmed under System Report –> Hardware Overview –> System Firmware Version. We recommend confirming the current firmware version under System Report. This impact will be noticed when attempting to install or update an OWC Aura N2 or OWC Aura Pro X2 SSD.Īny users who might be encountering this issue should update their system firmware to the latest (4xx.0.0.0.0) before attempting to install macOS 12.x on their OWC Aura N2 or OWC Aura Pro X2 SSD. Unlike macOS 11 (“Big Sur”) which required no firmware update, Monterey will not successfully install on a machine with an OWC SSD installed if the firmware is older than the fall-2019 macOS 10.15.x Catalina iteration. In later iterations of MacOS 10 and MacOS 11, Apple’s install would not always update the firmware of systems using 3rd party NVMe storage-even if the operating system itself was installed properly.
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